N
$160,000 – $200,000
Listed on Northbeam’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
Northbeam is hiring their first Technical Account Manager to ensure existing customers' data pipelines, integrations, and tracking infrastructure stay healthy and performant. This role is ideal for someone with post-sales technical support experience who enjoys diagnosing data issues, collaborating across teams, and turning recurring problems into scalable solutions.
Our summary, not Northbeam’s wording. The full posting is on their site.
What they ask for
Required
- Experience in a technical post-sale customer-facing role such as Technical Account Manager, Technical Customer Success Manager, Solutions Engineer, or Support Engineer
- Strong troubleshooting and root-cause analysis skills
- Technical fluency with data flows, integrations, APIs, web tracking, ecommerce infrastructure, and data pipelines
- Ability to use logs, queries, APIs, dashboards, and scripts to investigate and validate technical issues
- Portfolio management across multiple customers prioritized by severity and business impact
- Clear communication of technical findings to both technical and non-technical audiences
- Cross-functional collaboration with Customer Performance, Support, Solutions Engineering, Product, and Engineering
Nice to have
- Experience leading and mentoring a high-performing team