$165,400 – $248,000
Listed on Bend Studio’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role leads a global team managing fraud detection, investigations, and grey market enforcement across PlayStation's digital ecosystem. It suits experienced operations leaders who can balance security, customer experience, and business growth while scaling fraud prevention programs across a complex gaming and commerce environment.
Our summary, not Bend Studio’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 12+ years in fraud operations, investigations, trust & safety, chargeback operations, or related field
- 5+ years of people leadership experience
- Built and scaled fraud operations, investigations, chargeback management, and risk programs in digital commerce, marketplace, fintech, gaming, or technology
- Deep understanding of fraud typologies, account security, payment fraud, chargeback and dispute management, digital commerce abuse, and grey market activity
- Led cross-functional initiatives and influenced stakeholders across partner teams
- Strong analytical, operational, and strategic problem-solving skills
- Exceptional communication and executive presentation skills
- Bachelor's degree or equivalent in Business, Finance, Economics, Computer Science, or related field
Nice to have
- Experience in gaming, digital entertainment, eCommerce, or subscription-based businesses
- Led global teams and drove operational transformation through automation and technology
- Japanese language skills