N
$225,000 – $275,000
Listed on Notion’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role leads a new team of Outcomes Architects at Notion who blend customer success, account management, and solutions engineering to drive adoption and retention for enterprise customers. It suits experienced managers from technical customer-facing backgrounds who want to build a function from the ground up while directly shaping customer outcomes and product feedback.
Our summary, not Notion’s wording. The full posting is on their site.
What they ask for
Required
- 5+ years managing a customer success, sales, solutions engineering, or account management team
- Experience with large strategic customers including Fortune 500 accounts
- Experience working with technical stakeholders
- Experience driving AI adoption
- Ability to communicate complex information clearly to executives
- Strong leadership with focus on empowerment and team inspiration
- High ownership mentality
- Comfort with ambiguity and rapid iteration in early-stage environments
- Growth mindset
Nice to have
- Experience using Notion
- Track record building new CS playbooks or processes
- Experience with Gainsight
- Experience hiring and training talent at scale