MP
$215,000 – $300,000
Listed on Menlo Ventures Portfolio’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role manages a portfolio of customer engagements delivered by consulting and systems integration partners, ensuring projects complete on scope, Claude adoption grows, and quality outcomes drive repeat business. It suits someone with a track record in partner or customer success delivery at scale who can diagnose blockers, build operating processes, and speak credibly to executives and practitioners alike.
Our summary, not Menlo Ventures Portfolio’s wording. The full posting is on their site.
What they ask for
Required
- Track record owning 10–30 concurrent customer engagements or projects to completion
- Ability to build structure and repeatable processes from in-flight work
- Demonstrated metric tied to delivery outcomes (on-time completion, adoption, retention, consumption)
- Judgment to assess delivery quality and risk in partner engagement plans
- Matrix escalation and unblocking skills across partner, customer, sales, and product teams
- Persuasive speaking and presentation skills to diverse audiences
- Understanding of customer success metrics and consumption trends in usage-based businesses
- Technical fluency sufficient to follow and question partner delivery walkthroughs
- Active daily use of Claude or another LLM as part of your own work
Nice to have
- 5–8 years working with consulting and systems integration partners
- Direct experience with global systems integrators (Accenture, Deloitte, Capgemini, Infosys, TCS, Wipro) or regional firms
- Experience running at-risk account reviews and turning stalled engagements around
- Experience anchoring a surge team with offshore or contract delivery coordinators
- Depth in a specific industry vertical (financial services, healthcare, public sector, retail, manufacturing)
- Experience stewarding co-investment or market development funding against outcomes
- Experience running productive quarterly business reviews with consulting firm practice leads
- Experience building an operating model while running a concurrent book