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Customer Service Representative

Auto-Owners Insurance

Lansing, MI · full time

Listed on Auto-Owners Insurance’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

A work-from-home customer service role at an insurance company where you'll handle customer inquiries, manage account information, and resolve problems across multiple communication channels. This position suits people seeking flexible arrangement and entry-level insurance experience with structured training.

Our summary, not Auto-Owners Insurance’s wording. The full posting is on their site.

What they ask for

Required

  • High school diploma or equivalent
  • Type minimum 40 words per minute with 85% accuracy
  • Work in the U.S. without sponsorship
  • Handle confidential and sensitive information
  • Attend initial in-person training

Nice to have

  • Direct insurance agency or company experience
  • Flexibility for occasional or seasonal overtime

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