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Pharmacy Technician - Clinical Contact Center (CCC)

Veterans Health Administration

Phoenix, Arizona; Prescott, Arizona; Tucson, Arizona; Loma Linda, California; Long Beach, California; Los Angeles, California; San Diego, California; Albuquerque, New Mexico · full time · Mid

$72,849 – $94,706

Via USAJOBS, the federal government’s official jobs site, retrieved October 28, 2026. You apply through the official announcement on USAJOBS.

What this role is

This federal healthcare role supports veterans by managing medication-related requests through phone, email, and chat in a remote-eligible contact center environment. It suits certified pharmacy technicians comfortable with independent work, documentation systems, and helping patients resolve pharmacy issues quickly.

Our summary, not Veterans Health Administration’s wording. The full posting is on their site.

What they ask for

Required

  • U.S. citizenship or cleared for federal employment
  • National pharmacy technician certification (PTCB or NHA)
  • Proficiency in spoken and written English
  • One year of pharmacy technician experience at next lower grade

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