R
$110,000 – $170,000
Listed on Runway’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This is an IT support role at an AI company where you'd handle first-line technical support and device management for a distributed team, with room to grow into infrastructure, automation, and security projects as the company scales. It suits someone with help desk experience who's comfortable with macOS, wants to expand beyond pure support work, and is driven to build better systems.
Our summary, not Runway’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- IT support experience (help-desk, internal support, or equivalent)
- Comfort troubleshooting macOS systems and using the terminal
- Familiarity with Google Workspace administration or ability to learn quickly
- Understanding of networking fundamentals (DNS, DHCP, LAN/WAN)
- Basic knowledge of cybersecurity principles (endpoint security, encryption, access controls)
- Strong written communication for remote coordination
- Self-direction and ability to identify and complete tasks independently
- Curiosity about how systems work
Nice to have
- MDM platform experience
- Cloud infrastructure exposure (AWS, GCP) and infrastructure-as-code concepts
- Scripting ability in Python, Bash, or JavaScript
- Zero-trust networking knowledge
- SOC2 or ISO 27001 compliance background
- International data privacy or regulatory experience (GDPR, etc.)