DT
Listed on DXC Technology’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role manages a team of supervisors running DXC's insurance call center operations, overseeing service quality, staffing, and compliance across customer support teams. It suits experienced contact center leaders looking to shape operations strategy for a major software and business process services company.
Our summary, not DXC Technology’s wording. The full posting is on their site.
What they ask for
Required
- Bachelor's degree or related field
- 9+ years contact center leadership experience
- 10+ years managing teams
- Experience in multi-channel support environments
Nice to have
- Analytical and problem-solving skills
- Excellent communication and stakeholder management
- Ability to manage multiple priorities
- Experience driving transformation and change initiatives