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Customer Success Manager, Enterprise

Linear

North America · Remote · full time · Mid

Listed on Linear’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This role manages relationships with Linear's largest enterprise customers, ensuring they adopt the platform effectively and achieve their business goals. It suits someone with SaaS experience who enjoys being a product advocate, bridging customer needs with internal teams.

Our summary, not Linear’s wording. The full posting is on their site.

What they ask for

Required

  • 5+ years in technical customer-facing roles
  • SaaS and startup experience
  • Strong organizational and time management
  • Excellent verbal and written communication

Nice to have

  • Experience working with product and engineering teams
  • Developer tools background

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