SC
Enterprise Customer Success Manager — East (in-office)
Sigma ComputingNew York, NY · full time · Senior
$132,000 – $165,000
Listed on Sigma Computing’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role manages high-value analytics customer accounts for Sigma Computing, focusing on growing revenue through upselling and retention while serving as the voice of customers to the product team. You'll need deep analytics and SaaS experience plus hands-on familiarity with building in data platforms to guide enterprise clients in optimizing their use of the platform.
Our summary, not Sigma Computing’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- Bachelor's degree in Business, Analytics, Computer Science, or related field
- 7+ years customer success, account management, or consultative sales experience in SaaS, analytics, or business intelligence
- Hands-on builder mentality with direct product experience building dashboards, data models, or workflows
- Experience navigating complex enterprise sales with multiple stakeholders
- Strong analytical and problem-solving skills using data
- Excellent communication and interpersonal skills
- Proven ability to manage and grow customer accounts with focus on net dollar retention
- Experience with SQL, data visualization tools, and cloud-based analytics platforms
- Experience implementing production business intelligence solutions
- Fluent in Spanish for business-level customer conversations
Nice to have
- ETL experience
- Startup experience