SC
Enterprise Customer Success Manager — East (Bilingual: English/Spanish)
Sigma ComputingNew York, NY · full time · Senior
$132,000 – $165,000
Listed on Sigma Computing’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role manages strategic relationships with high-value analytics platform customers in the Eastern US, focusing on net dollar retention through upselling and adoption. It suits someone with SaaS experience who combines technical fluency in data tools with consultative account management skills and Spanish-language ability.
Our summary, not Sigma Computing’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 7+ years in customer success, account management, or consulting within SaaS, analytics, or business intelligence
- Bachelor's degree in Business, Analytics, Computer Science, or related field
- Fluent Spanish for business-level customer conversations
- Strong analytical problem-solving with data
- Experience managing complex enterprise deals with multiple stakeholders
- Proven net dollar retention growth track record
- Working understanding of enterprise data architecture including data lakes and warehouses
Nice to have
- SQL and data visualization tools experience
- Cloud analytics platforms (Snowflake, Databricks, Redshift, BigQuery)
- ETL experience
- Production business intelligence implementation experience
- Startup experience