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Solutions Architect (San Francisco, CA)

Deepgram

San Francisco, CA · Remote · Mid

$197,000 – $246,000

Listed on Deepgram’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

Deepgram is looking for a technical problem-solver to work with customers on complex voice AI integration challenges, building automation and documentation that makes support more efficient. You'll split time between hands-on customer troubleshooting and designing scalable solutions, with occasional involvement in sales and implementation work.

Our summary, not Deepgram’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • 3+ years in technical support, solutions engineering, or similar customer-facing technical roles
  • Professional development experience in Python, JavaScript/TypeScript, Rust, C/C++, or similar languages
  • Experience developing automation solutions and improving technical processes
  • Ability to troubleshoot complex technical issues in production environments
  • Excellent written and verbal communication skills

Nice to have

  • Experience with speech recognition, NLP, or related AI technologies
  • Knowledge of AWS, GCP, Azure
  • Experience with Docker and Kubernetes
  • Experience with API-first products and developer tools
  • Background in support automation techniques and tools

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