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$197,000 – $246,000
Listed on Deepgram’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
Deepgram seeks a Solutions Architect to handle post-sales technical support and build scalable automation for their voice AI platform. This role suits engineers who enjoy customer interaction and want to grow into broader implementation and sales engineering while improving support operations.
Our summary, not Deepgram’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 3+ years in technical support, solutions engineering, or similar customer-facing technical roles
- Strong software engineering background with professional development experience in a modern programming language
- Experience developing automation solutions and improving technical processes
- Proven ability to troubleshoot complex technical issues in production environments
- Excellent written and verbal communication skills
- Based in Eastern or Pacific Time in the US
Nice to have
- Experience with speech recognition, NLP, or related AI technologies
- Knowledge of cloud platforms (AWS, GCP, Azure) and containerization technologies like Docker and Kubernetes
- Experience with API-first products and developer tools
- Background in support automation techniques and tools