VA
Veterans Service Representative (AQRS)
Veterans Benefits AdministrationSaint Paul, MN · full time · Mid
$89,508 – $116,362
Via USAJOBS, the federal government’s official jobs site, retrieved November 5, 2026. You apply through the official announcement on USAJOBS.
What this role is
This role audits the work of Veterans Service Representatives to ensure claims are processed accurately and completely, identifying trends and coaching staff on improvements. It suits someone with experience in quality assurance, training, or claims analysis who can communicate findings clearly to both management and frontline staff.
Our summary, not Veterans Benefits Administration’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- One year of specialized experience at GS-11 level or equivalent
- Experience with claims management processes
- Experience conducting quality reviews or evaluations
- Experience providing advisory services or training
Nice to have
- Experience analyzing performance trends
- Experience developing training materials or strategies
- Experience in federal service