This role has closed.
It stopped appearing on CNA Financial’s careers site, so they are no longer taking applications for it. See what else they have open ↗
$72,000 – $141,000
Listed on CNA Financial’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role combines service ownership and product management for a large enterprise's digital collaboration infrastructure, spanning modern Microsoft 365 platforms and legacy systems. It suits someone with deep Microsoft 365 expertise and enterprise service delivery experience who can lead through influence, partner with a managed service provider, and drive modernization while maintaining stability.
Our summary, not CNA Financial’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 7+ years in enterprise collaboration and digital workplace platforms
- Experience with Microsoft 365 collaboration platforms (Teams, SharePoint Online, OneDrive)
- Product or service ownership experience in an enterprise setting with roadmap planning and backlog prioritization
- Strong financial acumen and budget management experience
- Ability to influence engineering outcomes in a vendor or MSP model
- Experience with legacy collaboration platforms such as Lotus Notes or ShareFile
- Stakeholder leadership and communication skills
- Bachelor's degree in Computer Science, IT, or equivalent experience
- Vendor management experience including SLA/OLA performance management
Nice to have
- Microsoft certifications (M365, Azure, Power Platform)
- Deep expertise in Power Platform, Power BI, and Microsoft Copilot
- Experience with enterprise governance and security patterns
- Knowledge of Enterprise Mobility + Security (EM+S) suites
- Experience leading and mentoring other infrastructure vendor managers
- Hands-on Azure AD and PowerShell skills