N
$145,000 – $175,000
Listed on Notion’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
Notion is hiring an Outcomes Architect to help customers adopt and realize business value from Notion's AI-powered workspace. You'll own customer success for a portfolio of accounts, guiding them through workflow design and value realization while contributing to renewal and expansion revenue.
Our summary, not Notion’s wording. The full posting is on their site.
What they ask for
Required
- 4+ years driving customer adoption, value realization, renewals, or expansion in B2B software
- Customer discovery and ability to map workflows into implementation plans
- Technical fluency with Notion workspace configuration and troubleshooting
- Commercial acumen for renewal risk and expansion opportunity assessment
- Design workflows that drive measurable business outcomes and usage
- Program and stakeholder management across a book of accounts
- Agency, urgency, and customer empathy with ability to structure ambiguous problems
Nice to have
- Customer success, solutions consulting, implementation, technical account management, or post-sales strategy experience in productivity or collaboration software
- Experience with flat, at-risk, or complex renewal accounts
- Shared account ownership model experience
- Experience designing repeatable customer programs, playbooks, or interventions for retention and adoption