D
$147,000 – $176,500
Listed on Deepgram’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
Deepgram is hiring a Customer Success Engineer to drive adoption and retention across a large portfolio of developer customers using scalable, one-to-many methods rather than dedicated account management. The role suits deeply technical builders who excel at designing automated customer journeys, providing hands-on API guidance, and turning repetitive work into reusable systems and programs.
Our summary, not Deepgram’s wording. The full posting is on their site.
Skills this role names
Log in to see which of these are already on your profile.
What they ask for
Required
- 3–5+ years in a technical customer-facing role (CSE, Sales Engineering, Solutions Engineering, Implementation, TAM, or Support Engineering) at an API-driven, developer-first, or AI company
- Fluency in APIs, developer workflows, and integration patterns sufficient to run demos and troubleshoot technical issues
- Experience serving high volume of customers or building scaled programs (digital onboarding, one-to-many campaigns, webinars, self-serve enablement, automated journeys)
- Systems thinking and process orientation; history of building repeatable playbooks, templates, or automations across multiple customers
- Data-driven mindset using product usage and customer health data to prioritize and measure work
- Excellent written and verbal communication skills
- Demonstrated ownership and ability to work independently in a remote environment
- Proficiency in AI tools and workflows as a core part of daily work
Nice to have
- Experience in scaled, digital, or tech-touch Customer Success or consumption-based business models
- Working fluency with automation, scripting, or agent-building (Python, TypeScript, workflow tools, agent frameworks)
- Experience with CS platforms (Gainsight, Vitally, ChurnZero) and product analytics tools
- Background in AI, ML, voice AI, cloud infrastructure, or developer-first technologies
- Experience in Customer Education, Scaled/Digital Success, or Customer Marketing alongside technical customer-facing work