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$72,000 – $112,000
Listed on Iterable’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
A technical support engineering role focused on troubleshooting complex issues within Iterable's customer engagement platform and building internal tools to improve support team efficiency. This suits engineers who want to combine hands-on platform expertise with backend debugging and automation work, supporting both customer-facing teams and product development.
Our summary, not Iterable’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 1–3 years technical support engineering or similar role
- Scripting or programming language proficiency
- API debugging and troubleshooting
- Front-end web technologies knowledge (HTML, JavaScript, CSS)
- Email deliverability concepts (DNS, SPF, DKIM, DMARC)
- Analytical and communication skills
- Availability in PST or MST US time zones
Nice to have
- SQL (PostgreSQL or MySQL)
- NoSQL database experience (Elasticsearch or similar)
- Email, push, or SMS platform experience
- Support case management tools (Jira or Zendesk)
- APM tools (Datadog)