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$230,000 – $260,000
Listed on Notion’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
Notion is seeking a strategic operations leader to design and execute customer support at scale, managing analytics, technology partnerships, and cross-functional alignment. This role suits experienced operations professionals with people leadership who can balance human-centered support with AI-driven efficiency and have worked in high-growth B2B environments.
Our summary, not Notion’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 8+ years in customer support and success strategy and operations
- 3+ years of people leadership experience
- Strong project management with ability to manage multiple simultaneous projects
- Excellent communication and cross-functional collaboration skills
- Strong analytical and data-driven decision-making abilities
- AI-first mindset with experience scaling programs for efficiency
Nice to have
- Bachelor's degree in Business Administration, Marketing, or related field
- Experience leading customer support and success teams
- Experience leading data engineering, AI and automation teams