Skill
Standard Operating Procedure
Business and Management
A Standard Operating Procedure (SOP) is a documented, step-by-step set of instructions describing how to perform a routine task or process consistently within an organization. SOPs are used across industries such as manufacturing, healthcare, and customer service to ensure quality, safety, and regulatory compliance. Employees and managers rely on them for training new staff, passing audits, and reducing variability in how work gets done.
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