Skill
Operational Performance Management
Business and Management
Operational Performance Management involves setting measurable goals, tracking key performance indicators (KPIs), and using real-time or periodic data to monitor and improve how well an organization's operations are functioning. It typically relies on dashboards, scorecards, and regular review cycles to hold teams accountable and drive corrective action. Operations and business intelligence professionals use it to align day-to-day activities with strategic objectives.
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