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Disputes Specialist

A Disputes Specialist investigates and resolves deduction disputes for consumer packaged goods (CPG) brands, working within specialized platforms to analyze data and identify discrepancies between customers and suppliers. The role bridges implementation, customer success, and product teams, requiring strong analytical skills to investigate disputes, communicate findings to stakeholders, and surface patterns that inform product improvements. This position suits detail-oriented problem-solvers comfortable with data analysis, cross-functional communication, and the CPG supply chain ecosystem.

Open Disputes Specialist roles (1)

CPG Disputes Specialist

Confido

Full-time · New York, NY · $140,000 – $180,000

Confido seeks a disputes specialist to investigate and resolve deduction disputes for CPG brands using their platform, serving as the expert bridge between implementation, customer success, and product teams. The role combines hands-on data investigation with cross-functional collaboration to help customers resolve disputes faster while surfacing product improvement opportunities.

Listed on Confido’s careers site · Apply there ↗

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