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Customer Solutions Specialist

A Customer Solutions Specialist works directly with clients to identify their needs, troubleshoot problems, and implement solutions using company products or services. The role typically involves responding to customer inquiries via phone, email, or chat, walking clients through technical or procedural issues, and escalating complex problems to appropriate teams. This position suits people with strong communication skills, patience, and problem-solving ability who can maintain composure while helping customers resolve issues.

Open Customer Solutions Specialist roles (1)

Apply for Customer Solutions Specialist at impact.com on their site

Customer Solutions Specialist

impact.com

Full-time · Columbus, OH · $65,000 – $75,000

A customer support specialist role supporting a global partnership marketing platform, helping brands and partners troubleshoot technical issues through chat and email. Suits someone with front-end development or technical support background who enjoys problem-solving and working with diverse customers across time zones.

Listed on impact.com’s careers site · Apply there ↗

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