Listed on CityMD’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This is a patient services representative role in a nephrology practice responsible for front-desk operations, patient registration, insurance processing, appointment scheduling, and payment collection. The position suits someone with strong customer service skills who thrives in a fast-paced medical office environment and enjoys helping patients navigate healthcare logistics.
Our summary, not CityMD’s wording. The full posting is on their site.
What they ask for
Required
- High school diploma or GED
- Heartsaver certification within 30 days of hire
- English fluency (oral and written)
- Excellent customer service skills
- Ability to multitask and prioritize
- Basic computer proficiency
Nice to have
- Associate degree
- Previous patient services representative experience
- Knowledge of medical office terminology
- Experience with EHR systems
- Experience with practice management software
- Experience with standard office technology in Windows environment
- Ability to work variable schedules and cover other locations