Listed on Elevance Health’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
A customer service representative role at an insurance company handling member inquiries about policies and claims via phone, mail, and in person. This position suits experienced customer service professionals seeking a structured on-site role in the insurance or healthcare industries.
Our summary, not Elevance Health’s wording. The full posting is on their site.
What they ask for
Required
- High school diploma or equivalent
- 1 year of company experience in automated customer service (CCR II) or 3 years (CCR III)
- Ability to work on-site Monday-Friday 8am-8pm
- Reside within 30-40 minutes of Midland, GA office
- 100% attendance during 8-week training period
Nice to have
- Majority of day spent on phone
- Ability to work from home with hard-wired internet and quiet workspace
- Empathetic with passion for serving others
- Strong problem-solving and multi-tasking abilities
- Flexibility and willingness to learn quickly
- Strong oral, written, and interpersonal communication skills (for URAC accredited areas)