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Enterprise Solutions Architect, Engineering Platform Services

Workday

Pleasanton, CA · full time · Senior

$187,000 – $280,600

Listed on Workday’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This role leads the architectural vision for internal engineering platforms at a major AI/HR software company, combining strategic design with hands-on coding to build scalable, AI-integrated solutions for IT service management and DevOps. It suits experienced engineers and architects comfortable with both deep technical work and cross-functional influence in a fast-paced environment.

Our summary, not Workday’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • 12+ years software engineering or platform engineering or enterprise architecture
  • 12+ years hands-on software development in Python, TypeScript/JavaScript, Java, or Go
  • 8+ years designing and building ITSM processes with ServiceNow at enterprise scale
  • 8+ years DevOps practices including CI/CD, containerization, and cloud platforms
  • 8+ years architecting enterprise solutions that are secure, observable, and highly available
  • 5+ years integrating AI or ML capabilities into enterprise platforms or workflows

Nice to have

  • ServiceNow Certified Application Developer (CAD)
  • Deep understanding of AI-forward design practices including LLM patterns, RAG, agentic workflows, prompt engineering, and responsible AI
  • Experience designing integrations across heterogeneous systems using REST APIs and event-driven architectures
  • Strong understanding of platform reliability practices including observability, SLO/SLA frameworks, and incident management
  • Demonstrated experience leading architectural reviews and driving cross-functional design decisions
  • AWS Solutions Architect (Professional) certification
  • TOGAF certification
  • ServiceNow Certified Technical Architect (CTA) certification
  • Bachelor's degree in Computer Science, Software Engineering, or Information Systems

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