S
$110,000 – $183,000
Listed on Sprinklr’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
A senior customer success manager role focused on driving adoption and expansion of Sprinklr's customer experience platform with enterprise clients, working closely with customer stakeholders to realize business outcomes and identify growth opportunities. This role suits experienced customer success or technical account managers who excel at translating complex solutions into business impact and building strategic partnerships at scale.
Our summary, not Sprinklr’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 6+ years in customer success, technical account management, technology consulting, or solutions development
- Experience managing large-scale programs for Fortune 100 enterprise customers
- Ability to analyze customer usage data and health indicators to identify improvement opportunities
- Skill in explaining complex technical concepts in business-friendly language
- Exceptional communication and presentation skills across all organizational levels
- Willingness to travel 25-50% of the time
- Bachelor's degree or relevant equivalent experience
Nice to have
- Knowledge of marketing automation, contact center, AI, or business analytics technologies
- Experience with digital transformation initiatives
- Project Management Professional certification (PMP, PMI-PMP, or LSS)
- Local to Dallas, TX area