Listed on Elevance Health’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
A pharmacy customer service role handling inbound calls and written inquiries about prescriptions and benefits for a specialty pharmacy. This suits someone with customer service experience who wants to apply healthcare knowledge in a support function.
Our summary, not Elevance Health’s wording. The full posting is on their site.
What they ask for
Required
- High school diploma or equivalent
- Previous experience in an automated customer service environment
Nice to have
- Certified Pharmacy Technician (CPhT) certification
- Knowledge of 340B program and specialty medications
- Familiarity with benefits investigation and pharmacy PBM processes
- Proficiency in healthcare information systems and Microsoft Office
- Knowledge of pharmacy services, insurance benefits, and claims