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Elevance Health

Crisis & Referral Specialist- LA

Elevance Health

Metairie, LA · full time

Listed on Elevance Health’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This is a 24/7 call center role where you take crisis calls, assess caller safety, and connect people to appropriate services using established protocols. It suits people with behavioral health or crisis intervention background who want flexible remote work with structured support.

Our summary, not Elevance Health’s wording. The full posting is on their site.

What they ask for

Required

  • High school diploma or equivalent
  • 1 year behavioral health experience OR 6 months direct crisis screening and assessment experience

Nice to have

  • Bachelor's degree in mental health or human services
  • 2 years direct behavioral health work experience
  • Call center experience
  • Crisis intervention experience

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