Listed on American International Group’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
Lead a team of claims examiners handling federal workers' compensation cases, ensuring quality claim processing, team development, and operational compliance with company standards. This role suits experienced claims professionals ready to step into management and drive team performance through structured processes and mentoring.
Our summary, not American International Group’s wording. The full posting is on their site.
What they ask for
Required
- Proven claims adjusting experience
- Extensive leadership experience in claims operations
- In-depth understanding of Workers' Compensation claim handling and servicing
- Strong oral and written communication skills
- Interpersonal skills
- Technical expertise in one or more claim functions
- Career development and mentoring abilities
Nice to have
- Specialist knowledge of Defense Base Act claims
- Change management experience
- Customer focus orientation
- Analytical skills and business acumen