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CNA Financial

Complex Claims Consulting Director - Mass Tort Unit

CNA Financial

Director

$97,000 – $189,000

Listed on CNA Financial’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This role leads the most complex and highest-exposure claims in the Mass Tort unit—handling matters involving social media addiction, sexual abuse, environmental contamination, and multi-claimant product cases—and serves as the senior technical expert advising management on coverage, litigation, and settlement strategy. It suits experienced claims professionals or attorneys with at least a decade in complex liability work who can independently manage intricate negotiations, mentor junior staff, and navigate ambiguous, high-stakes situations.

Our summary, not CNA Financial’s wording. The full posting is on their site.

What they ask for

Required

  • Bachelor's degree or equivalent experience
  • Minimum 10 years of claims or legal work experience
  • Insurance Adjuster License (obtainable within 90 days)
  • Expert knowledge of commercial insurance policy language and coverage
  • Complex negotiation and litigation management experience
  • Experience with latent injury and high-severity general liability claims

Nice to have

  • Master's degree or JD
  • Experience with social media/AI addiction, sexual abuse, pollution/environmental, or PFAS claims

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