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Sr. Program Manager, Mind the Product Training

Pendo

Raleigh, NC · Remote · full time · Senior

$113,000 – $149,000

Listed on Pendo’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This role builds and operationalizes training programs for a product management advisory firm, coordinating between customers, trainers, and internal teams to deliver learning experiences that address business challenges. It suits someone who thrives in ambiguity, wants to define processes from scratch, and can translate customer needs into executable plans across complex stakeholder networks.

Our summary, not Pendo’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • 5+ years in operations, program management, professional services, enablement, consulting operations, or similar customer-facing SaaS role
  • Strong organizational and project management skills with ability to manage complex multi-stakeholder initiatives
  • Ability to translate customer needs into practical solutions and executable plans
  • Comfort operating in ambiguity and building new processes to improve execution and scale
  • Strong written and verbal communication skills across customers, trainers, advisors, and internal stakeholders
  • Cross-functional experience working with Sales, Marketing, Customer Success, and external partners

Nice to have

  • Experience in product management, product operations, community, or advisory services
  • Familiarity with product management practices and the Mind the Product ecosystem
  • Experience building and managing communities, networks, or enablement programs
  • Experience with AI-enabled workflows and operational automation

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