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$81,000 – $135,000
Listed on LSEG’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This is a customer support role for a financial trading platform where you'll monitor systems, troubleshoot production issues, and handle client inquiries for asset managers and trading firms. It suits someone with technical depth in systems and databases who enjoys working in fast-paced environments with complex problems.
Our summary, not LSEG’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- Computer Science, MIS, or Finance degree
- Application support experience in buy-side, sell-side, or trade floor environments
- Production system troubleshooting and incident handling
- Log file analysis and data extraction from Unix/Linux systems
- Basic networking debugging
- Relational database knowledge and SQL query writing
- Clear written and verbal communication
- Independent problem-solving ability
Nice to have
- FIX protocol knowledge
- Understanding of Equity, Derivatives, Forex, or Fixed Income products
- Python or shell scripting experience
- International team experience
- Advanced Excel skills
- Bug handling or QA experience
- Public cloud platform experience (Azure, AWS)
- Japanese, Cantonese, or Mandarin language skills