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Beckman Coulter

Regional Customer Operations Lead

Beckman Coulter

Mid

€39,000 – €59,000

Listed on Beckman Coulter’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This role bridges global and regional customer operations for a diagnostics company, managing instrument fulfillment, escalations, and supply chain coordination while ensuring local market needs align with global standards. It suits someone who thrives in matrix environments, enjoys solving complex customer problems, and can balance standardized processes with regional flexibility.

Our summary, not Beckman Coulter’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • Bachelor's degree or equivalent extensive customer-facing experience
  • Understanding of customer care processes and escalation management
  • Ability to assess complex situations independently and drive resolution
  • Cross-functional coordination and matrix organization experience
  • Ability to work autonomously and adapt to changing business needs
  • ~5% travel capability including overnight trips

Nice to have

  • Experience with DBS tools (PSP, Kaizen, Standard Work)
  • Fluency in English and at least one additional European language
  • Experience in Life Sciences, Medical Devices, or Diagnostics industry

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