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Customer Experience Team Lead

Slice

Pristina · Team Lead

Listed on Slice’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

Lead a customer service team handling inbound orders and customer interactions for independent pizzerias using Slice's platform. This role suits experienced team leads comfortable with high-volume phone and systems work in a fast-paced environment.

Our summary, not Slice’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • 3+ years as Team Lead or similar role in Account Management, Customer Support, or Customer Success
  • Excellent verbal and written English communication
  • Cross-functional collaboration and problem-solving experience
  • Ability to remain calm under pressure

Nice to have

  • Proficiency with Google Workspace tools
  • Ability to quickly learn and adapt to new browser-based systems

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