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Sr Strategic Customer Engagement - AI

Workday

USA, NY, Remote · Remote · Senior

$176,000 – $264,000

Listed on Workday’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

A strategic customer engagement leader for Workday's oCHRO HR platform, focused on driving renewals, expanding product adoption, and ensuring customers realize the full value of their investment. This role suits experienced customer success or account management professionals with deep HR platform knowledge who enjoy building customer advocacy and communicating product vision.

Our summary, not Workday’s wording. The full posting is on their site.

What they ask for

Required

  • Proactively engage with customers to understand needs and advocate for both customer and product interests
  • Support renewal processes for strategic accounts and resolve product-related concerns
  • Identify and cultivate customers willing to serve as product references
  • Communicate oCHRO strategy and vision to internal and external stakeholders
  • Knowledge of Workday HCM, Recruiting, AI, and Sana Strategy
  • Knowledge of Workday Core HCM and Compensation
  • Ability to travel to NYC monthly

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