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Member Experience Manager

Supercast

Los Angeles, CA · full time · Mid

$102,000 – $120,000

Listed on Supercast’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This role creates memorable experiences for high-net-worth members of a new premium live entertainment membership club across multiple venues. It suits hospitality professionals from luxury backgrounds who excel at personalized service, managing relationships through multiple channels, and thriving in fast-paced startup environments.

Our summary, not Supercast’s wording. The full posting is on their site.

What they ask for

Required

  • 5+ years in member services or hospitality, ideally at a private club or hotel
  • CRM system experience with data management
  • Strong communication and interpersonal skills with empathy
  • Cross-functional collaboration in fast-paced growth environments
  • Detail-oriented and able to manage multiple simultaneous tasks

Nice to have

  • Hospitality, luxury services, live entertainment, or event operations experience
  • Startup or new business incubation team experience
  • Ticketing systems familiarity across multiple venues
  • Knowledge of operations procedures at various venues and stadiums

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