Customer Success Manager, Enterprise - East
Redpoint Ventures PortfolioUnited States - Remote · Remote · full time
$130,000
Listed on Redpoint Ventures Portfolio’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This Customer Success Manager role at Chainguard involves guiding enterprise customers through onboarding and adoption of the company's open source security platform, serving as their primary post-sales contact across technical and business stakeholder groups. The position suits someone with 2+ years in customer-facing roles who combines strategic account ownership with hands-on knowledge of DevSecOps, supply chain security, or similar infrastructure domains.
Our summary, not Redpoint Ventures Portfolio’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 2+ years in customer-facing roles working with both technical and business teams
- Domain knowledge in supply chain security, DevSecOps, AppSec, security infrastructure, containers, regulatory compliance, vulnerability management, or software development lifecycle
- High autonomy and strategic ownership of customer portfolio
- Entrepreneurial mindset and ability to build new processes
- Strong priority management and emotional intelligence
Nice to have
- Early-stage startup experience
- Passion for technology and cybersecurity
- Hands-on technical experience with cloud platforms, containers, Linux, supply chain security, DevSecOps, AppSec, security infrastructure, compliance, vulnerability management, or SDLC