MP
GSOC Response & Policy Program Specialist
Menlo Ventures PortfolioSan Francisco, CA · full time · Senior
$180,000 – $230,000
Listed on Menlo Ventures Portfolio’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role builds and maintains incident response policies and procedures for a global security operations center, requiring someone to author playbooks, design escalation protocols, and coordinate crisis management across Anthropic's worldwide operations. It suits experienced security operations or emergency management professionals who can write clear policies, manage on-call rotations, and respond to live incidents.
Our summary, not Menlo Ventures Portfolio’s wording. The full posting is on their site.
What they ask for
Required
- 8+ years in GSOC, security operations, emergency management, crisis management, incident command, or related discipline
- Bachelor's degree or higher in relevant field
- Authored security, safety, or emergency response policy that was formally approved and adopted
- Served as Incident Commander or equivalent command role during live incidents
- Working knowledge of ISO 22320:2018 or equivalent incident command system
- Knowledge of severity or tiering frameworks
- Clear writing for non-specialist audiences
- Manage document-heavy programs while available for live incident response
- Drive for continuous process improvement
- Comfortable with 24/7 on-call rotation and after-hours availability
Nice to have
- Experience standing up a security operations center or incident response program from undocumented state
- Familiarity with mass notification, critical communications, and incident management platforms
- Experience with travel risk management and duty-of-care programs
- Professional certifications such as CEM, CBCP, PSP, or FEMA ICS credentials
- Specialized knowledge of risks unique to the AI sector