Director - Product Quality Complaints
Gilead SciencesUnited States - California - Foster City · full time · Director
$191,250 – $247,500
Listed on Gilead Sciences’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This director-level role oversees Gilead's global product quality complaints program, serving as the Global Process Owner for complaint handling across clinical and commercial products. It suits experienced quality leaders in pharma or medical devices who can drive regulatory compliance, process standardization, and cross-functional collaboration in a complex, highly regulated manufacturing environment.
Our summary, not Gilead Sciences’s wording. The full posting is on their site.
Skills this role names
Log in to see which of these are already on your profile.
What they ask for
Required
- 12+ years quality leadership experience in pharma or medical devices, or 10+ years with advanced science or business degree
- Bachelor's degree in science or related field (or advanced degree with 10+ years experience)
- Demonstrated experience managing complaint handling systems in both pharma and medical devices
- Direct experience with regulatory health authority inspections and audits
- In-depth understanding of GMP principles and global cGMP requirements
- Knowledge of Quality Risk Management
- Experience in highly regulated manufacturing environments
Nice to have
- Strong knowledge of cGMP, GDP, QSR, ISO 13485 and Pharmacovigilance interfaces
- Experience with ICH Q10
- Experience with EU MDR/IVDR vigilance requirements
- Advanced business degree such as MBA