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Elevance Health

Customer Care Representative I (Latham, NY)

Elevance Health

New York, NY · full time · Junior

$17 – $25 / hour

Listed on Elevance Health’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This is a customer service role supporting insurance customers with inquiries about benefits, claims, and eligibility through phone and written channels. The position suits someone comfortable with multitasking in a fast-paced environment who wants to work remotely after an initial training period.

Our summary, not Elevance Health’s wording. The full posting is on their site.

Skills this role names

Log in to see which of these are already on your profile.

What they ask for

Required

  • High school diploma or equivalent
  • Previous experience in an automated customer service environment or equivalent combination of education and experience
  • Pass pre-employment test battery
  • Ability to multitask across calls, texts, faxes, and electronic queues
  • Extended focus during prolonged sitting periods
  • Proficiency with digital tools and platforms

Nice to have

  • Computer skills experience
  • Call center experience
  • Strong oral and written communication skills
  • Problem-solving skills
  • Analytical skills

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