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Listed on Sprinklr’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
Lead the professional services organization for Sprinklr's Central Europe-East region, building scalable support operations and high-performing teams while driving customer satisfaction and operational excellence. This role is for an experienced services leader ready to shape strategy, mentor staff, and advocate for customers across a SaaS technology platform.
Our summary, not Sprinklr’s wording. The full posting is on their site.
What they ask for
Required
- 10+ years leading global support or service organizations
- Experience in SaaS or technology companies
- Leadership and people management skills with track record of building and scaling teams
- Strategic thinking and problem-solving abilities
- Understanding of customer support technologies
- Ability to work cross-functionally and influence without direct authority
- Excellent communication and interpersonal skills
- Bachelor's degree
Nice to have
- Advanced degree