Senior Customer Success Manager, Enterprise - West
Redpoint Ventures PortfolioUnited States - Remote · Remote · full time · Senior
$160,000
Listed on Redpoint Ventures Portfolio’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
A Customer Success Manager role for Enterprise clients at a security software company, responsible for post-sales relationships, implementation planning, and driving customer adoption and value realization. This suits someone with 5+ years in enterprise customer-facing or technical account roles who understands security, compliance, or DevOps domains and can work autonomously across complex stakeholder environments.
Our summary, not Redpoint Ventures Portfolio’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 5+ years in enterprise customer-facing roles (Customer Success, Professional Services, or Technical Account Management)
- Domain knowledge in one or more areas: Supply Chain Security, DevSecOps, AppSec, containers, compliance, vulnerability management, SDLC
- Strategic and proactive mindset with high autonomy and ownership of customer portfolio
- Strong emotional intelligence and priority management skills
Nice to have
- Early-stage startup experience
- Passion for technology and cybersecurity
- Hands-on technical experience in cloud platforms, containers, Linux, Supply Chain Security, DevSecOps, AppSec, or related security domains