RP
Senior Customer Success Manager, Enterprise - East
Redpoint Ventures PortfolioUnited States - Remote · Remote · Senior
$160,000
Listed on Redpoint Ventures Portfolio’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
As the primary post-sales contact for Enterprise customers, you'll guide them through onboarding, implementation, and adoption while advocating for their needs across Chainguard's internal teams. This role suits someone with deep enterprise customer success experience who can build strategic relationships, drive technical outcomes, and operate with high autonomy in a fast-moving startup environment.
Our summary, not Redpoint Ventures Portfolio’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 5+ years enterprise customer-facing experience in Customer Success, Professional Services, or Technical Account Management
- Domain knowledge in Supply Chain Security, DevSecOps, AppSec, containers, or vulnerability management
- Strategic, proactive mindset with full ownership of customer portfolio and high autonomy
- Strong emotional intelligence and priority management
- Continuous commitment to professional development
Nice to have
- Early-stage startup experience
- Passion for technology and cybersecurity
- Hands-on technical experience with cloud platforms, containers, Linux, or security domains
- Experience with regulatory compliance or software development lifecycle