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Customer Education Manager

Mastercard

Chicago, IL · full time

$86,000 – $137,000

Listed on Mastercard’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This role involves designing and delivering educational programs to help customers adopt and master Mastercard's Dynamic Yield personalization platform. It suits someone experienced in training or instructional design who can build scalable learning experiences across multiple formats and work across product, success, and support teams.

Our summary, not Mastercard’s wording. The full posting is on their site.

Skills this role names

Log in to see which of these are already on your profile.

What they ask for

Required

  • Experience in customer education, training, or instructional design
  • Experience in SaaS or tech environment
  • Understanding of personalization tools or customer data platforms
  • Clear and engaging written and verbal communication

Nice to have

  • Knowledge of personalization and SaaS industry trends

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