H
Listed on HOKA’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
You'll create personalized shopping experiences for UGG customers, greeting them promptly, answering questions thoroughly, and promoting the brand through excellent service in-store and by phone. This role suits someone who is naturally communicative, enjoys retail work, and is motivated by helping customers while representing a premium lifestyle brand.
Our summary, not HOKA’s wording. The full posting is on their site.
What they ask for
Required
- Deliver exceptional customer service in-store and by phone
- Greet customers promptly and courteously
- Address all customer questions accurately before they leave
- Communicate company return policy effectively
- Maintain positive attitude with customers and team members
- Adhere to dress code and brand image standards
- Work in a fast-paced, multitasking environment
- Respond professionally to problem situations
Nice to have
- Previous retail experience