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Bristol Myers Squibb

Director, Global Operations Transformation

Bristol Myers Squibb

Tampa, FL · full time · Director

$174,080 – $210,944

Listed on Bristol Myers Squibb’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This role leads the HR operations function for a pharmaceutical company, reporting to senior leadership with responsibility for transforming how the HR department delivers services globally. It suits experienced HR operations leaders who want to drive technological transformation and process improvement across a large, distributed team.

Our summary, not Bristol Myers Squibb’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • Bachelor's degree or equivalent
  • 5-7 years HR shared services experience with at least 3 years in management of workforce data, benefits, or payroll teams
  • Demonstrated operations transformation experience using digital solutions and AI
  • HR transformation project and process improvement leadership
  • Customer Service management principles expertise
  • HR technology solutions expertise including HRIS and self-service platforms
  • Analytical mindset with data-driven decision-making
  • Strong interpersonal and communication skills in cross-functional matrix environments

Nice to have

  • Experience with chatbots and agent assist technologies

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