Listed on Moody's Corporation’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This director-level role leads customer success strategy for Moody's banking solutions, building relationships with financial institution clients and ensuring they maximize value from risk management and lending products. It suits experienced banking professionals with a track record in client-facing roles who can operate as trusted advisors while coordinating cross-functional teams and driving product adoption.
Our summary, not Moody's Corporation’s wording. The full posting is on their site.
What they ask for
Required
- Minimum 5 years in banking or financial services
- Prior client-facing role (Customer Success Manager, Consultant, Banking Relationship Manager, Bank Lender, or Sales Specialist)
- Bachelor's degree
- Build relationships across client and internal levels
- Collaborative team environment participation
- Understand product requirements and software industry
- Excellent written and verbal communication and presentation skills
- Operate independently
- Expertise to conduct meetings independently
- Translate business needs and demonstrate solution value
Nice to have
- Understanding of banking regulation, origination, and risk practices
- Cantonese or Mandarin language skills
- Graduate or second-level degree
- Demonstrated proficiency in AI concepts with hands-on experience using AI tools
- AI risk management awareness and commitment to ethical AI use