N
$110,000 – $165,000
Listed on Notion’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
A customer success role focused on helping mid-market and enterprise Notion users design workflows, measure ROI, and expand their usage of the platform. Suited to someone with B2B SaaS experience who enjoys solving complex adoption challenges and moving customers from risk to value through hands-on collaboration.
Our summary, not Notion’s wording. The full posting is on their site.
What they ask for
Required
- 3+ years driving customer adoption or value realization in B2B software
- Customer discovery and workflow mapping abilities
- Technical fluency to configure and troubleshoot Notion workspaces
- Commercial acumen around renewal risk and expansion potential
- Ability to design workflows connecting adoption to measurable outcomes
- Program and stakeholder management across a book of accounts
- Intellectual curiosity and hands-on experience with AI tools
Nice to have
- Customer success, solutions consulting, or post-sales strategy experience in productivity software
- Experience managing flat, at-risk, or complex renewal accounts
- Shared account ownership model experience with cross-functional teams
- Experience designing repeatable customer programs or playbooks at scale