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Sr Manager, Life & Annuities Claims

DXC Technology

Senior

Listed on DXC Technology’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

DXC Technology seeks an experienced operations leader to oversee Life & Annuities claims processing for a major insurance client, managing teams across adjudication, compliance, and service delivery. This role suits someone with deep insurance claims expertise who can drive efficiency improvements while maintaining regulatory standards and building strong stakeholder relationships.

Our summary, not DXC Technology’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • Bachelor's degree in Business, Finance, Insurance, or related field, or equivalent experience
  • 8+ years of progressive Life & Annuities insurance operations experience with significant claims administration background
  • 3+ years of leadership experience managing claims operations teams including managers and supervisors
  • Demonstrated expertise in Life & Annuities claims adjudication and operational controls
  • Ability to lead operational transformation and continuous improvement
  • Strong analytical skills with experience using operational metrics to drive performance
  • Excellent communication and stakeholder management abilities

Nice to have

  • Master's degree (MBA or related)
  • Lean Six Sigma Green Belt or Black Belt certification
  • PMP or other process improvement certifications
  • Experience with Life & Annuities claims administration platforms and workflow management systems
  • Knowledge of digital claims transformation and AI-assisted claims processing
  • Experience leading geographically dispersed or global operations teams
  • Experience in Business Process Services, shared services, or outsourced operations environments

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