$180,000 – $240,000
Listed on Notion’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role involves guiding enterprise customers through AI-driven workflow adoption and transformation on Notion, focusing on renewals, expansion, and measurable value delivery. It suits experienced customer success or technical account professionals who combine business acumen with hands-on ability to design and configure solutions.
Our summary, not Notion’s wording. The full posting is on their site.
What they ask for
Required
- 7+ years driving customer adoption, value realization, renewals, or expansion in B2B software
- Customer discovery skills and ability to map workflows to business problems
- Technical fluency to co-design and configure Notion workspaces
- Commercial awareness of renewal risk and expansion potential
- Ability to design workflows connecting adoption to measurable outcomes
- Program and stakeholder management across account portfolios
- Intellectual curiosity and active use of AI tools
Nice to have
- Prior customer success, solutions consulting, implementation, or technical account management experience in productivity or collaboration software
- Experience with flat, at-risk, or complex renewal accounts
- Experience in shared account ownership models with cross-functional teams
- Experience designing repeatable customer programs or playbooks at scale